Shipping & Handling


US Shipping & Handling

Most orders are shipped the same day they are placed. Orders that come in over the weekend, and/or include custom, or temporarily out-of-stock items, may be slightly delayed. Standard domestic orders are shipped via-FedEx Ground or U.S. Mail, and are delivered within approximately 2-7 business days. Please Note: FedEx does not deliver ground shipments to residential addresses on Mondays, or ship to P.O. Boxes and military bases.

US Express Shipping & Handling

Guaranteed express shipping is available via- FedEx Monday thru Friday at an additional fee. In order to guarantee same day shipping, orders must be placed by 2PM PST. U.S. Express Mail Service is also available by special request for customers with P.O. Boxes looking to expedite their shipments (Note: this service may take 1- 2 business days to arrive). Please contact our customer service team at 1-800-755-8697/ (213) 484-3882 to arrange a U.S. Express Mail shipment. Express shipping is available for IN-STOCK items only. Backordered items will be shipped separately via standard post at no additional cost. Please contact us should you have any questions regarding availability.

Customs and Import Duties
• Your order may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country.
• JT’s Stockroom ships your package DDU, “duties and taxes unpaid”, and does not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs.
• We regret that we cannot be held responsible for any confiscations by customs. PLEASE BE AWARE THAT WE WILL NOT ISSUE REFUNDS/CREDITS FOR SEIZED ITEMS THAT ARE NOT RETURNED TO US.
• Packages returned as unclaimed or refused which have incurred returned shipping charges will be billed to your credit card.
• For more information regarding your country’s custom policies, please contact your local customs office.